Last updated: 25 Jul 2026. This page is written for Verse Sales Ai CRM, including the website, dashboard, web app, desktop app, mobile app, WhatsApp CRM, AI features, sales management, inventory, HRM, book keeping, plans, invoices and support services.
This Privacy Policy explains how Verse Sales Ai CRM collects, uses, stores, protects, and processes information when you use the website, dashboard, desktop CRM, mobile CRM, web app, WhatsApp workflow, AI features, HRM modules, book keeping features, inventory tools, sales management, payment features, backups, downloads, support forms, referrals, and related services. By using the service, you agree that your information may be handled as described here.
This Privacy Policy explains how Verse Sales Ai CRM collects, uses, stores, protects, and processes information when you use the website, dashboard, desktop CRM, mobile CRM, web app, WhatsApp workflow, AI features, HRM modules, book keeping features, inventory tools, sales management, payment features, backups, downloads, support forms, referrals, and related services. By using the service, you agree that their information may be handled as described here.
We may collect information you submit directly, including your name, email address, phone number, business name, country, login details, plan selection, payment references, screenshots, company details, support messages, demo requests, job applications, staff records, customer records, product lists, invoice details, order data, payments, ledger entries, inventory records, reports, HRM records, book keeping data, branch details, vendor information, integrations, and uploaded backup files.
We may collect information you submit directly, including their name, email address, phone number, business name, country, login details, plan selection, payment references, screenshots, company details, support messages, demo requests, job applications, staff records, customer records, product lists, invoice details, order data, payments, ledger entries, inventory records, reports, HRM records, book keeping data, branch details, vendor information, integrations, and uploaded backup files.
When you visit or use the service, we may collect technical information such as IP address, country approximation, device type, browser, operating system, pages viewed, session activity, referral codes, cookie preferences, payment status, login attempts, validation logs, license checks, machine identifiers, app version, and error logs. This information helps us secure the platform, prevent fraud, troubleshoot problems, understand usage, improve performance, and support license management.
When you visit or use the service, we may collect technical information such as IP address, country approximation, device type, browser, operating system, pages viewed, session activity, referral codes, cookie preferences, payment status, login attempts, validation logs, license checks, machine identifiers, app version, and error logs. This information helps us secure the platform, prevent fraud, troubleshoot problems, understand usage, improve performance, and support license management.
The CRM may store operational data entered by you or your team, including customer profiles, WhatsApp sales workflow notes, AI reply templates, orders, invoices, quotations, inventory movement, stock levels, payment records, ledger balances, employees, HRM information, book keeping entries, branch reports, supplier records, and attachments. You are the controller of the business data you enter. You must ensure that you have the legal right to upload and process information about your customers, employees, suppliers, and other people.
The CRM may store operational data entered by you or their team, including customer profiles, WhatsApp sales workflow notes, AI reply templates, orders, invoices, quotations, inventory movement, stock levels, payment records, ledger balances, employees, HRM information, book keeping entries, branch reports, supplier records, and attachments. Users are the controller of the business data you enter. Users must ensure that you have the legal right to upload and process information about their customers, employees, suppliers, and other people.
We use information to create accounts, issue licenses, provide trials, process orders, verify payments, activate plans, send invoices, manage Enterprise custom pricing, provide support, send system messages, deliver downloads, operate backups, detect abuse, enforce terms, improve features, analyze performance, process referrals, provide security logs, and communicate important service notices. We may also use aggregated or anonymized data to improve product quality and business planning.
We use information to create accounts, issue licenses, provide trials, process orders, verify payments, activate plans, send invoices, manage Enterprise custom pricing, provide support, send system messages, deliver downloads, operate backups, detect abuse, enforce terms, improve features, analyze performance, process referrals, provide security logs, and communicate important service notices. We may also use aggregated or anonymized data to improve product quality and business planning.
AI auto reply and AI suggestion features may process text, customer questions, product information, order status, and workflow context to generate replies or suggestions. AI output can be inaccurate, incomplete, delayed, or unsuitable for some contexts. You are responsible for reviewing AI replies before relying on them, especially for pricing, promises, delivery commitments, refunds, HRM matters, legal matters, tax matters, medical matters, safety matters, or financial claims.
AI auto reply and AI suggestion features may process text, customer questions, product information, order status, and workflow context to generate replies or suggestions. AI output can be inaccurate, incomplete, delayed, or unsuitable for some contexts. Users are responsible for reviewing AI replies before relying on them, especially for pricing, promises, delivery commitments, refunds, HRM matters, legal matters, tax matters, medical matters, safety matters, or financial claims.
We may use essential cookies and local storage to keep you logged in, remember security tokens, store referral codes, record cookie preference, keep session state, and improve the website experience. You may accept or decline non-essential cookies through the cookie notice where available. Declining cookies may reduce functionality, and some essential cookies may still be required for login, security, checkout, CSRF protection, and account features.
We may use essential cookies and local storage to keep you logged in, remember security tokens, store referral codes, record cookie preference, keep session state, and improve the website experience. Users may accept or decline non-essential cookies through the cookie notice where available. Declining cookies may reduce functionality, and some essential cookies may still be required for login, security, checkout, CSRF protection, and account features.
Payment processing may involve third-party gateways, banks, crypto networks, card processors, or manual payment verification. We may store payment status, amount, currency estimate, transaction reference, screenshot, invoice token, plan, user, country, and approval status. We do not control bank charges, card exchange rates, crypto network confirmations, card declines, chargebacks, or third-party payment rules.
Payment processing may involve third-party gateways, banks, crypto networks, card processors, or manual payment verification. We may store payment status, amount, currency estimate, transaction reference, screenshot, invoice token, plan, user, country, and approval status. We do not control bank charges, card exchange rates, crypto network confirmations, card declines, chargebacks, or third-party payment rules.
We do not sell your business data as a product. We may share limited information with service providers who help us operate the platform, including hosting providers, email services, payment processors, analytics tools, storage providers, security tools, and integration providers. We may also disclose information if required by law, to protect rights, enforce terms, prevent fraud, respond to legal requests, investigate abuse, or protect users and the platform.
We do not sell their business data as a product. We may share limited information with service providers who help us operate the platform, including hosting providers, email services, payment processors, analytics tools, storage providers, security tools, and integration providers. We may also disclose information if required by law, to protect rights, enforce terms, prevent fraud, respond to legal requests, investigate abuse, or protect users and the platform.
We use reasonable technical and organizational measures to protect accounts and data, including access controls, session protection, validation logs, server security, and administrative restrictions. No system is 100% secure. You must protect your passwords, admin codes, devices, backups, staff access, payment screenshots, API keys, and exported Excel files. You should use strong passwords and restrict staff permissions.
We use reasonable technical and organizational measures to protect accounts and data, including access controls, session protection, validation logs, server security, and administrative restrictions. No system is 100% secure. Users must protect their passwords, admin codes, devices, backups, staff access, payment screenshots, API keys, and exported Excel files. Users should use strong passwords and restrict staff permissions.
You are fully responsible for maintaining your own independent backups and verifying that backups are complete, readable, and recent. The site owner, developer, platform, staff, support team, hosting provider, and related parties are not responsible for data loss, data corruption, failed backups, accidental deletion, incorrect entries, wrong exports, lost Excel files, device damage, malware, ransomware, compromised accounts, integration errors, server incidents, hosting downtime, user mistake, staff misuse, or any direct or indirect damage arising from lost or unavailable data. Backup tools are provided for convenience and do not create a guarantee of recovery.
Users are fully responsible for maintaining their own independent backups and verifying that backups are complete, readable, and recent. The site owner, developer, platform, staff, support team, hosting provider, and related parties are not responsible for data loss, data corruption, failed backups, accidental deletion, incorrect entries, wrong exports, lost Excel files, device damage, malware, ransomware, compromised accounts, integration errors, server incidents, hosting downtime, user mistake, staff misuse, or any direct or indirect damage arising from lost or unavailable data. Backup tools are provided for convenience and do not create a guarantee of recovery.
We may retain account, license, payment, security, order, support, and operational data for as long as needed to provide service, comply with legal obligations, resolve disputes, collect payments, enforce terms, maintain backups, detect abuse, or support business operations. Some logs or archived backups may remain for a period after account cancellation. You should request deletion or export where applicable before terminating use.
We may retain account, license, payment, security, order, support, and operational data for as long as needed to provide service, comply with legal obligations, resolve disputes, collect payments, enforce terms, maintain backups, detect abuse, or support business operations. Some logs or archived backups may remain for a period after account cancellation. Users should request deletion or export where applicable before terminating use.
Depending on applicable law, you may have rights to access, correct, export, delete, or restrict certain personal information. We may need to verify your identity and account ownership before acting on requests. Some information may be retained where legally or operationally necessary, including payment records, security logs, fraud prevention records, invoices, tax-related records, or dispute records.
Depending on applicable law, you may have rights to access, correct, export, delete, or restrict certain personal information. We may need to verify their identity and account ownership before acting on requests. Some information may be retained where legally or operationally necessary, including payment records, security logs, fraud prevention records, invoices, tax-related records, or dispute records.
The service may be accessed from different countries. Data may be stored, processed, or accessed in countries where our infrastructure, support staff, hosting providers, or service providers operate. By using the service, you consent to such processing subject to this policy and applicable law.
The service may be accessed from different countries. Data may be stored, processed, or accessed in countries where our infrastructure, support staff, hosting providers, or service providers operate. By using the service, you consent to such processing subject to this policy and applicable law.
We may update this Privacy Policy when features, laws, providers, integrations, or business practices change. Continued use of the service after an update means you accept the updated policy. If you disagree, you should stop using the service and export required data before closing your account.
We may update this Privacy Policy when features, laws, providers, integrations, or business practices change. Continued use of the service after an update means you accept the updated policy. If you disagree, you should stop using the service and export required data before closing their account.
You must review all information before relying on it. Customer records, employee records, book keeping records, inventory quantities, invoices, WhatsApp replies, AI suggestions, reports and payment balances can be affected by user input, staff actions, integration delays or technical limitations. The platform is a business tool and does not independently audit every entry.
Users should check records regularly, export important files, keep independent copies, and correct errors quickly. The service owner is not responsible for losses caused by incorrect user data, delayed review, missing backup routines, wrong settings, shared passwords or internal staff misuse.
